Phone

+1-877-656-8900

Email

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Welcome To Randy Shepard & Associates

Let us be your warranty experts!

We specialize in warranty claims processing for dealerships nationwide.
Providing warranty excellence since 1979, we take pride in delivering expert warranty claims processing services. Our goal is simple: get dealer claims paid effectively and efficiently as quickly as possible to keep that warranty cash flowing

Randy Shepard & Associates

Warranty Claims Processing

Secure. Efficient. Fast. We offer multiple methods for submitting claims, ensuring the original claim never leaves your dealership. We proudly process warranty claims for the following manufacturers:

Ford Lincoln

Chrysler Dodge Jeep Ram

Fait & Alfa Romeo
Chevrolet Cadillac Buick GMC
Hyundai, Suzuki, & Mazda
Toyota, Kia & Nissan
The ongoing struggle between manufacturers and dealerships over warranty compensation continues to grow. As manufacturers invest more resources into building better vehicles, they often reduce warranty reimbursements as a way to manage their cash flow.
Miscoding and processing errors lead to rejected claims and delayed payments—costing dealerships time and money.
Our expert warranty claims process ensures accuracy from the start, helping you get paid correctly and on time. From data entry to final submission, RS&A manages every step to eliminate errors and speed up reimbursement.
We do the job right from start to finish, so your warranty payments come in faster.

Our Services

Randy Shepard & Associates, Inc. offers the following fast, efficient and convenient services:
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Warranty Claims Processing

Our warranty claims processing services are efficient & secure, and we provide multiple ways for…

Factory Style Audit

This program is designed to identify your problem areas and assist in correcting problems…

OUR STATS

Let Randy Shepard & Associates be your warranty experts!

45

Years in Business

48

Hours, Average Warranty Processed Time

58k

Claims Processed

Outsourcing warranty

Outsourcing warranty improves your cash flow and collections, while also reducing the costs and headaches of employee problems.

Secure

Family-owned and operated for over 45 years
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Efficient

No Contracts, can terminate agreement with 30-day notice

Fast

24-48 hours is the Average Time of Warranty Processing

Fixed Cost

Once signed, your rate will never increase

Feel Free to contact us

By keeping claims moving daily, we help you save money, maintain a steady cash flow, and collect your warranty dollars faster

Call us:

+1-877-656-8900

Shipping Address:

501 Losson Road, Cheektowaga, NY 14227

About us

We specialize in warranty claims processing for dealerships nationwide. We take great pride in our claims processing services.

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Contact Info

Phone

1-877-656-8900

Operating Hours

8:30am -5:00pm Monday thru Friday

Randy Shepard & Associates, Inc. – All Rights Reserved © 2026