Our Services
Warranty Claims Processing
Our warranty claims processing services are efficient & secure, and we provide multiple ways for you to get your claims to us. Our procedures offer many benefits, such as fixed cost, and ensuring we are working for you, as we don’t get paid unless you do!
Electronic Repair Orders:
Send us a daily list of warranty repair orders that are ready for processing. Our team will securely log into your DMS to access the required information, accurately code and key each claim, and submit it to the manufacturer for payment.
Repair Orders can be easily scanned into PDF format and sent to Randy Shepard & Associates, Inc. using one of two secure methods. You may email your scanned Repair Orders directly to us, or we can install a secure upload drop box on a PC at your dealership for fast, convenient file transfers. Once your warranty claims are received, they are immediately logged into our database and placed in a queue for processing. Claims are processed in the order received and promptly submitted to the manufacturer to help ensure faster turnaround and quicker payment.
OUR STATS
Let Randy Shepard & Associates be your warranty experts!
46+
Years in Business
48
Hours, Average Warranty Processed Time
58k
Claims Processed
Benefits of Our Services
RS&A, Inc. has over 36 years of experience processing warranty claims. Our goal is to exceed your expectations and maximize the value of your trust in our company.
See our benefits page for more reasons why outsourcing is a smart choice.
About us
We specialize in warranty claims processing for dealerships nationwide. We take great pride in our claims processing services.
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Contact Info
Phone
1-877-656-8900
Operating Hours
8:30am -5:00pm Monday thru Friday
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