Phone

+1-877-656-8900

Email

Email Customer Service

Benefits

Randy Shepard and Associates, Inc. exists to help dealerships improve their financial performance by maximizing claim accuracy, efficiency,and return.

Benefits of Our Services

RS&A, Inc., has over 45 years of experience processing warranty claims. Our goal is to exceed your expectations and maximize the value of your trust in ourcompany.
Fixed cost for processing your claims – Once signed, your rate will never increase
The cost for RS&A, Inc. is well below the industry average. In most cases, it is more cost-effective than keeping it in-house, and you’re not just hiring a processing person; you’re hiring an entire staff to support you and your company.
Dealership only invoiced on claims that get paid by mthe anufacturer. – We do not get paid until you do!
RS&A, Inc. Employs a full-time IT Department to help with any computer-related and connectivity issues
No Contracts, can terminate agreement with 30 day written notice
Access to Customer Portal allowing you to trace and view claims, invoices, and return to dealer reports anytime for your convenience (see our benefits page for more reasons why outsourcing is beneficial)

Randy Shepard & Associates

What You Can Expect:

Outsourced warranty claims processing is proven to improve cash flow and collections while reducing operational costs and employee-related challenges. Let us help keep your warranty cash flowing.

Cash flow increase

Eliminate insurance
benefits, workers
compensation, etc
Reduce staff size & employees’ expenses
Eliminate sick pay and vacation pay
Eliminate training costs
Focus on service management, not warranty submission
No cash flow interruptions due to staff turnover
Reduce costs

Get Paid Faster

The ongoing struggle between manufacturers and dealerships over warranty compensation continues to grow. As manufacturers invest more resources into building better vehicles, they often reduce warranty reimbursements as a way to managMiscoding and processing errors lead to rejected claims and delayed payments, costing dealerships time and money.

Our expert warranty claims process ensures accuracy from the start, helping you get paid correctly and on time. From data entry to final submission, RS&A manages every step to eliminate errors and speed up reimbursement. We do the job right from start to finish, so your warranty payments come in faster

OUR STATS

Let Randy Shepard & Associates be your warranty experts!

45+

Years in Business

48

Hours, Average Warranty Processed Time

58k

Claims Processed

Eliminate Expenses and Hassles

Warranty Administrator salary

Warranty Administrator benefits, including
  • Worker’s compensation
  • FICA
  • Healthcare insurance
  • Vacation and sick leave
  • Bonus, raises and gifts
Computer hardware purchase & maintenance
Software purchase & renewal
Office Supplies
Office Space
Training costs

About us

We specialize in warranty claims processing for dealerships nationwide. We take great pride in our claims processing services.

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Contact Info

Phone

1-877-656-8900

Operating Hours

8:30am -5:00pm Monday thru Friday

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